General info

From which countries can buy online?

Currently you can make your purchase in all countries of the European Union

How many languages ​​can you browse?

Navigation languages ​​are Spanish and English.

Is it possible to receive periodic information on my email with the latest news and offers?

Yes. Simply accessing "Newsletter" will receive information on the latest news, promotions, offers, events, etc.

Can I unsubscribe the Newsletter?

Yes, when you receive a newsletter, at the foot of the email you will clearly see the section.

How do I recover my forgotten password?

If you forgot your password, you can recover in the section "Log". You will receive an email with your new password.

How I can make sure I made my purchase?

Once done your order, you will receive a confirmation email. If you do not receive, please contact our customer service department via the contact form.

Can I know what state is my order?

Yes, you can see the date of your order status in real time. To do this go to the section "carried out orders" in your account. If you're not registered, click on the link "Order information" in the confirmation email.

Can I remove an item from my order?

Yes. From the shopping cart you can delete items that do not always want as you have not processed the order.

What should I do if I receive a defective item?

We only sell items in perfect condition, so if you exceptionally comes a product with a defect or defect, please contact our customer service department via the contact form.

What should I do if I receive an incorrect item?

If at any time, by mistake, you get an item that did not ask for contact our customer service department.